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Dealer Adds $10,000 in Hidden Fees: How to Spot and Fight Back

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Dealer Adds $10,000 in Hidden Fees: How to Spot and Fight Back

A dealer advertised a huge discount, then piled on thousands in mandatory add-ons. This real-life phone call shows you exactly what to look for so you don't get caught in the same trap.

Video by CarEdge, a consumer advocacy channel focused on car buying and ownership.

4 key moments5 takeaways

Key Moments

Carvia Insight

The Bait-and-Switch Revealed

Carvia InsightThe dealer advertises a massive $7,000 discount online, but the initial quote reveals nearly $7,000 in mandatory add-ons and fees, effectively erasing the entire discount. This is a classic tactic to get you in the door; always get an itemized out-the-door price sheet before getting emotionally invested.

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The "Finance Only" Condition

Carvia InsightThe salesperson immediately asks about financing and later ties the removal of a $3,000 fee to financing with the dealership. This is a major red flag for 'tied selling,' where a deal is conditional on you using their financing, which often comes with a higher interest rate.

Mandatory Add-Ons Exposed

Carvia InsightThe salesperson admits that the LoJack and PermaPlate packages are pre-installed and 'can't be taken out.' While the physical product might be on the car, the charge for it is negotiable. Stand firm and state you will not pay for add-ons you didn't ask for.

The Only Number That Matters

Carvia InsightThe core advice is to ignore the confusing line items and focus solely on the final, out-the-door price. Know what a fair total price is before you start negotiating, and don't let the dealer distract you with shell games on their quote sheet.

Carvia Takeaways

Carvia Insight

**Focus on the Out-the-Door (OTD) price.** Ignore the advertised price, monthly payments, and individual fees. The only number that matters is the total you'll pay to drive the car off the lot.

**Question every single fee.** Ask the salesperson to explain each line item. Fees like 'Reconditioning' or 'Dealer Prep' on a nearly new car are often pure dealer profit and are highly negotiable.

**Assume online discounts are bait.** Dealers often use attractive online prices to generate leads, only to add mandatory packages and fees that erase the savings once you're at the dealership.

**Never accept add-ons you didn't ask for.** Whether it's LoJack, nitrogen in the tires, or paint protection, if you don't want it, refuse to pay for it. The dealer can choose to absorb the cost or lose your business.

**Be prepared to walk away.** Your greatest negotiating power is your ability to leave. If the numbers don't make sense and the dealer won't be transparent, there are thousands of other cars for sale.

Model-Year Watchouts

Carvia Insight

Lexus IS (2021-2024)

Watchouts

Many 2023 models are hitting the used market as former loaner vehicles or short-term lease returns. Verify the vehicle's history to ensure it wasn't a service fleet vehicle, which can see harder use.
The F Sport package adds performance and appearance items that are costly to replace. Check the unique front bumper and wheels for curb rash or damage.

History to Verify

Confirm the original in-service date to calculate the remaining factory warranty. A Carvia Vehicle History Report can provide this.
Check for any reported accidents, especially to the sport-tuned suspension or unique F Sport body panels.

Pre-Purchase Checks

Have a trusted mechanic inspect the tires and brakes. The F Sport's more aggressive driving dynamics can lead to faster wear than on a standard model.
Thoroughly test the infotainment system. While generally reliable, any glitches with the touchpad interface can be frustrating and require a dealer visit to sort out.

How to Verify in a Carvia Report

Title brands and ownership history
Odometer readings over time
Accident chronology and damage reports
Service intervals and maintenance records

Check this VIN with a Carvia report

More Guides

Not sure what to look for? Our report flags title issues, mileage anomalies, prior damage, and more—before you buy.

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Topics & Tags

Car BuyingNegotiationDealer FeesAuto FinanceUsed CarsLexus ISLithia MotorsCarEdge

This content is for informational purposes only. Carvia.ai is an independent entity and is not affiliated with the video creator. All analysis and guidance are provided by Carvia's editorial engine.

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