Product release
AI Vehicle Report Chat on Your VDP
Shoppers can ask questions about any vehicle directly on your VDP — powered by an AI assistant with full context on that specific car's history, valuation, and insights.
Release Overview
AI Vehicle Report Chat brings a conversational assistant to your VDP — shoppers ask questions about the specific vehicle they are viewing and get answers grounded in that car's history, valuation, and insights.
No generic chatbot scripts. The assistant has full context on the VIN, mileage, price, and every widget data point Carvia has already loaded for that vehicle.
The Problem We Solved
Shoppers leave the VDP to search Google, Reddit, and third-party sites for answers — often finding competitor listings or negative sentiment instead of your dealership's story. A static page cannot answer “Is this a good deal for my commute?” or “What should I look for on the test drive?”
Vehicle Report Chat keeps the conversation on your VDP, with answers tied to this vehicle's data.
What's New
Per-vehicle AI chat panel
Resizable chat panel on desktop; stacked mobile layout on shared pages and sample report experiences.
Suggested questions
Context-aware question chips help shoppers start the conversation — reducing blank-page anxiety on the chat input.
Session linking and engagement tracking
Chat sessions are linked to vehicle context for quality monitoring; open events tracked on shared vehicle pages.
Improved chat on shared pages
Better context passing, suggested questions API, and graceful degradation when widgets load asynchronously.
How It Works
- Shopper lands on your VDP with the Widget Carousel embedded.
- Carvia loads vehicle data (history, valuation, insights) in the background.
- Shopper opens the chat panel and asks a question — or taps a suggested question.
- The AI assistant responds using only data relevant to that specific vehicle.
- On shared pages, chat works without login via secure token access.
What Your Dealership Gets
- Longer VDP engagement — shoppers stay on your page instead of bouncing to third parties
- 24/7 sales support — answers available after hours when your team is gone
- Trust through transparency — the assistant cites vehicle-specific data, not generic scripts
- Extends to outbound — same chat on pages sent via Get My Full Report
Getting Started
Vehicle Report Chat is included with the Widget Carousel embed. No separate installation required.
Preview the experience on our sample report or contact your Carvia account team at carvia.ai/contact.